Terms of service
Terms & Conditions
Curlella Online & In-Person Training
At Curlella, we are committed to delivering premium
education in the art of blow-drying through both our online
learning platform and in-person masterclasses. By enrolling
in any of our courses or purchasing our educational products,
you are agreeing to the terms outlined below.
■Online Learning & Digital Products
Curlella’s online training courses and digital resources
(including The Blowdry Blueprint eBook) are delivered
with instant access upon purchase. As such, all digital
products are strictly non-refundable, whether you have
started the course or downloaded the material. Please ensure
you are fully satisfied with the course description before
completing your order.
• Access is granted exclusively to the named student on
the booking.
• All online courses include 3 months of access from the
date of purchase. If the course is not completed within
this time, access will expire, and a new purchase will
be required to regain entry.
• Course content may not be shared, distributed, or
taught by anyone else without express written
permission from Curlella.
• Curlella does not guarantee a pass or outcome for any
assessments or qualifications submitted.
• Each course has its own access time limit. Please refer
to the course description before enrolling. Once access
expires, you must repurchase the course to regain entry.
• Coursework must be submitted within your access
period. Submissions made after this time may not be
marked or may incur additional fees.
• Multiple attempts may be required to meet pass
standards at the tutor's discretion.
• While all efforts are made to ensure our courses are
clear and well-supported, Curlella is not liable for the
perceived level of difficulty of any course.
■ 1:2:1 In-Person Training
Curlella has proudly trained over 500 students across the
UK and internationally – from Ireland to Spain. Founded
by Kira Paige, who built Curlella from the ground up with
over seven years of industry experience, these sessions are
known for turning complete beginners into successful stylists
– and even educators themselves.
All 1:2:1 courses are subject to availability and are nonrefundable once booked. Please ensure you are available on
the date and at the location discussed before committing.
In-Person Booking & Deposit Policy
• To secure your space on a 1:2:1 course, a nonrefundable deposit is required at the time of booking.
• The remaining balance is due on the day of your inperson training session.
• Bookings can be made via Instagram DM
(@curlellabykirapaige or the booking link in bio
• Deposits cannot be transferred, refunded, or credited in
any circumstance.
• Please ensure you're confident in the date, location, and
availability before placing your deposit.
• All bookings are subject to availability and are
confirmed once your deposit is received.
If you're unable to attend your course, please notify us at
least 14 days in advance. Changes requested after this point
will be reviewed case-by-case and may result in a loss of
payment.
■ Changes, Cancellations & Rescheduling
Curlella reserves the right to cancel or reschedule a course in
the case of exceptional circumstances. If this happens:
• We will contact you as soon as possible with a new date
or location.
• If you cannot attend the new schedule, you must notify
us within 48 hours to receive a credit note valid for 6
months.
• Refunds will only be issued in the rare event that a
course is completely cancelled with no alternative
provided.
If you need to change your course date:
• Requests must be made via email at least 14 days
before the course.
• No changes are guaranteed and may incur additional
charges if outside this timeframe.
• Failure to attend without notice will result in a full loss
of payment.
■ Payments & Pricing
• Curlella reserves the right to decline card payments due
to insufficient funds or lack of authorization.
• Prices may vary and are subject to change. Always
check the latest pricing before booking.
• All course and product purchases are non-refundable.
In exceptional cases, a credit note may be issued at
Curlella’s discretion and will be valid for 6 months from the
date of issue.
■ Disclaimer of Liability
We recommend students speak with us before booking if
unsure about the course suitability. However, the final
decision rests with the customer, and Curlella accepts no
liability for dissatisfaction based on individual expectations.
We are not responsible for any damages, misuse, or results
following training or product use, either during or after your
course.
For any questions or clarification, please
email: info@curlella.co.uk